The 2018-2020 Ebola outbreak that ravaged eastern Congo's commercial hub of Beni left deep scars on the community, and survivors are now raising alarms that a repeat outbreak could prove catastrophic if past mistakes are not heeded. Vianney Kambale Kombi, who contracted and survived the virus, carries vivid memories of the devastation that unfolded in the border city near Uganda and Rwanda, where the epidemic claimed more than 2,200 lives out of over 3,400 reported cases. That outbreak remains the second-largest Ebola crisis in recorded history, and its eventual containment depended heavily on the availability of effective vaccines—a critical advantage that the current outbreak does not possess.

What made the 2018-2020 outbreak particularly lethal was not merely the virus itself, but the complex web of social, cultural and political factors that complicated public health response efforts. Kombi recalls that many residents of Beni attributed the disease to witchcraft rather than accepting it as a biological threat, a belief rooted in deep cultural traditions and limited access to reliable health information. This fundamental disconnect between scientific reality and community perception created an environment where the virus spread unchecked through networks of people who refused to seek help, isolate themselves, or trust medical professionals. The failure to bridge this gap between health authorities and the population proved to be one of the outbreak's most significant vulnerabilities.

Beyond superstition, political dimensions further undermined the response. Bienfait Wanzire, another survivor, points out that during the crisis, many Congolese citizens interpreted the outbreak through the lens of political intrigue, particularly given that election campaigns were taking place simultaneously. Some segments of the population dismissed Ebola as a fabricated Western conspiracy designed to extract international funding rather than a genuine public health emergency. This politicization of disease response represents a recurring challenge across central Africa, where distrust of government and international institutions runs deep due to decades of institutional weakness and external exploitation.

Health workers themselves became targets of community hostility during the outbreak, facing attacks and resistance from populations convinced that they were either spreading the disease deliberately or perpetuating a hoax. Dr Babah Mutuza Lusungu, a physician at Beni's Dieu Est Grand Medical Centre, witnessed firsthand the tragedy that ensued when public trust collapsed. He lost his uncle and two colleagues while attempting to persuade his community that the outbreak was real and required urgent action. The climate of mistrust that descended on Beni created a barrier between healthcare providers, government officials, international partners and the general population—a fractured relationship that undermined every aspect of disease control.

The survivors' testimonies reveal that youth engagement represents a critical gap in outbreak response strategy. Dr Lusungu emphasizes that young people were largely excluded from response efforts despite being influential voices within their communities. He argues that authorities must work closely with youth leaders to build understanding and acceptance of disease information before outbreaks spiral beyond control. Waiting until cases mount substantially before launching effective communication campaigns, he contends, amounts to strategic failure that wastes crucial weeks when transmission could still be contained through community cooperation.

The psychological and social dimensions of Ebola survival created additional barriers to community reintegration. Esperance Masinda, who was working with UNICEF in Beni during the outbreak, contracted Ebola while caring for her husband, a medical doctor. Although both recovered with vaccine support, they were met with cruel predictions that they would not survive five years and that the medication they received would ultimately kill them. The stigma attached to being an Ebola survivor in Congolese communities reflects deep anxieties about the disease and a tendency to view survivors as permanently contaminated or cursed.

Yet Masinda notes an important shift over time. The passage of years has gradually transformed community attitudes toward survivors, who are increasingly reintegrated as ordinary members of society rather than pariahs. This evolution suggests that sustained education and positive examples can overcome even deeply entrenched fears. The presence of living, healthy survivors who can testify to their recovery serves as powerful counter-evidence to myths and misinformation that proliferate during health crises.

The current Bundibugyo virus outbreak presents a fundamentally different challenge than its 2018 predecessor. As of early June, 550 cases had been confirmed with 101 deaths and only 19 recoveries documented. The absence of an approved vaccine represents a critical disadvantage compared to the previous outbreak, where vaccine availability ultimately proved instrumental in breaking transmission chains. This vulnerability underscores why the social and behavioral dimensions of disease control become even more consequential when biomedical tools are limited.

The lessons emerging from survivor accounts point toward an integrated approach that addresses both the biological and social aspects of outbreak response. Building trust with communities must begin long before epidemics strike, through sustained investment in health literacy, transparent communication from authorities, and engagement with local leaders and institutions. During the 2018-2020 crisis, the eventual success in containing Ebola depended not just on medical interventions but on a gradual shift in community perception that the disease was real, manageable, and that recovery was possible. The survivors' insistence that this shift was hard-won and fragile suggests that each new outbreak risks unraveling previous progress if complacency takes hold.

For Southeast Asian nations monitoring disease developments in central Africa, Congo's Ebola experience offers sobering reminders about preparedness. Outbreak response cannot be purely top-down or technocratic; it requires genuine partnership between health systems and communities, acknowledgment of local beliefs and concerns, and consistent transparency from authorities. The mistrust that emerged during Congo's outbreak did not arise from nothing—it reflected legitimate historical grievances about Western intervention and governmental neglect. Building the social infrastructure necessary to respond to future pandemics therefore requires addressing these underlying tensions and demonstrating through sustained action that disease control efforts serve community interests rather than external agendas.