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Malaysia's community mediation initiative has successfully resolved 1,273 disputes between 2017 and 2025, according to National Unity Minister Datuk Aaron Ago Dagang. The programme now operates 10 centres nationwide with 595 certified mediators providing free services.
Malaysia's Federal Territories Syariah Court has launched a Sulh Centre featuring a fast-track dispute resolution service that settles some cases within an hour. The initiative aims to improve court efficiency while maintaining high settlement rates.
Penang is experiencing a notable surge in consumer tribunal claims as residents grow more aware of their rights. Authorities report 775 of 777 cases filed last year have been resolved, with home renovations and beauty services accounting for most disputes.